Production times As each order is hand painted individually, purchases are shipped out when ready. Production time for personalized wine glasses and mugs is dependent on how busy I am and can vary throughout the year. During the busy times orders might take up to 1-2 weeks to ship out. Please plan accordingly.
For a better understanding your order delivery time, please contact me. Please also note that the shipping rates for all of my personalized wine glasses and mugs are are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies I use, all weights will be rounded up to the next full pound.
Standard shipping times Your personalized wine glasses and mugs order is very important to me and I try very hard to satisfy all of our customers.
Personalized wine glasses and mugs can take up to a week to paint. . I will paint it for you as soon as I can. This is usually 3-5 days however this depends on how busy I am and what you have order.
If you require your personalized wine glasses and mugs by a specific date, please let me know in the comments section of your order.
If I am unable to make that due to a busy schedule, I may be able to offer you a rush service where you can pay to have your order expedited to the front of my order queue.
Delivery information: I ship to the address provided by the buyer at the time of sale. Please let me know within 24 hours if there is an issue or correction with an originally supplied address. Please note that I am not responsible for orders sent to the wrong address or postal delays. Please ensure that the address provided in your order is correct at the time of purchase.
Once your personalized wine glasses and mugs order has been sent out for delivery, you will be sent an email with the shipping confirmation and tracking number. If an order has been marked as delivered, I am unable to provide replacement items.
Delivery methods All national orders are sent out using USPS Priority Mail which usually takes 2-3 days delivery from New Jersey. If you are an international customer or would like to purchase overnight delivery service, please contact me before ordering.
Direct shipping to the gift recipient I am now offering direct shipping to the lucky gift recipient of your order.
A handwritten gift note with your personal message can be added free of charge
Gift wrapping can be purchased at the checkout for the perfect final touches.
Please leave a note at the checkout or contact me after placing your order.