- one 16 oz white mug
- Personalized with two states or countries
- Please choose your stated or countries from the drop down menu and add your cities or towns in the notes to seller. The red hearts will be painted at the locations of your choice.
- If you do not see your Country please Choose ANY COUNTRY and simply add it to customization to the Notes to seller.
- All glasses are hand-painted with acrylic glass paints and oven cured. I highly recommend gentle hand-washing to keep your glass in beautiful condition. Do not soak or use abrasives.
All glasses are carefully wrapped in bubble wrap and boxed in a crush proof branded shipping box. In the event that you receive a broken glass, please contact me within 48 hours along with pictures of the damaged item. I will send a replacement at no additional cost.
Shipping fees are calculated by weight and location. Orders will be shipped via USPS 2-3 day Priority Mail. Priority Express is also available. Tracking and insurance are included.
If you live in the local area and would like to arrange for pick up, contact me for a free shipping code prior to placing your order.
Direct Checkout and Paypal are accepted.
Refunds: Due to the nature of items we sell, personalized items are final sale. Damaged Items: Please inform us of any damage within 48 hours of receipt of your order. Claims can be emailed along with a picture of the damage to qualify for our free replacement guarantee. Spelling Errors: To qualify for free replacements please send us a photograph of the personalization and we will mail a new item within 48 hours. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.